Privacy Policy

This policy is published by LEMO TV. It explains what personal data we collect when you use our website and service, how we use it, and what choices you have. If you have any questions, contact: Iptvshownow@gmail.com

Depending on how you interact with us, we may collect:

• Identity & contact: name, email address, phone number (optional)
• Account data: username, subscription plan, activation date
• Technical data: IP address, browser type, device type, operating system
• Payment data: transaction reference and payment method type only — we never store full card numbers; payments are handled by third-party processors
• Communications: messages you send via contact form, live chat or email

• Delivering and managing your subscription
• Sending your credentials and order confirmations
• Providing customer support (Live Chat, WhatsApp, email)
• Preventing fraud and abuse
• Improving our website and service

We do not sell, rent or share your personal data with third parties for marketing or advertising purposes.

We use a small number of trusted third-party tools that may process your data under their own policies:

• Chatway — live chat support
• PayPal / Stripe — payment processing
• WPForms — contact form (data stored on our server)
• WhatsApp Business — optional support channel

We use essential cookies to keep the website functional. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings at any time. We do not use advertising or cross-site tracking cookies.

• Account data: for the duration of your subscription + 12 months after cancellation
• Payment records: retained as required for accounting purposes
• Support messages: 24 months from last contact
• Technical logs: 90 days

You have the right to:

• Access the personal data we hold about you
• Correct any inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent at any time for optional communications
• Object to certain processing activities

To exercise any of these rights, email: Iptvshownow@gmail.com. We will respond within 30 days.

We use appropriate technical and organisational safeguards to protect your data against unauthorised access, loss or disclosure. All data in transit is encrypted. Access to personal data is restricted to authorised personnel on a need-to-know basis.

We may update this policy from time to time. The date of the last revision is shown at the top of this page. We will notify active subscribers of significant changes by email before they take effect.

Privacy enquiries: Iptvshownow@gmail.com
General support: Iptvshownow@gmail.com